Delete account
Last updated: 21 September 2026.
Deleting your account is done from inside the app, and there's no need to write to anyone.
1. The account
Under Profile ▸ Account ▸ "Delete account".
This deletes:
- the account;
- the copy of your progress that was in the cloud;
- the link to the Somia account;
- your matches.
2. Deleting your account does NOT touch this phone's progress
Removing the cloud copy isn't a punishment for the device: the cards you've read, your saved facts, the question queue, and the streak stay on your phone, and you can keep playing without an account.
3. Everything on your phone
Delete the app. That takes the entire database, your preferences, and the session in the iOS keychain with it.
4. Analytics and push notices
Switch them off in Profile whenever you like, with a toggle each, and they stop sending anything from that moment. You don't need to delete your account to switch them off.
5. Deleting your account does NOT cancel the subscription
This is the mix-up that costs people money, and that's why it's here: an active subscription stays active even if you delete your account.
It's cancelled in your Apple account settings, under subscriptions. Cancellation takes effect at the end of the period you've already paid for, and refunds are issued by Apple.
6. If you can't open the app
Write to hola@somiadigital.com from your account's email address, and we'll do it for you. We'll ask for something that confirms the account is yours, and that's all.
Who runs FactShot
- Owner: Joan Cama Ribot
- Trade name: Somia Digital
- NIF: 41531670H
- Address: Carrer de Sant Joan, 16, 17200 Palafrugell (Girona), Espanya
- Email: hola@somiadigital.com
